Insights blog.

Check out this Q&A with a US-based member of Bitsight's Customer Success team to learn about her role as an Bitsight Advisor & Customer Success Manager, her experience, and more.

Check out this Q&A with a London-based member of Bitsight's Customer Success team to learn about her role as an Customer Success Manager, her experience, and more.

Check out this Q&A with a Lisbon-based member of Bitsight's Customer Success team to learn about her role as an EMEA Customer Success Manager, her experience, and more.

Check out this Q&A with a US-based member of Bitsight's Customer Success team to learn about her role as a Customer Success Manager, her experience, and more.

Check out this Q&A with a Lisbon-based member of Bitsight's Customer Success team to learn about his role as a Senior Customer Success Manager, his experience, and more.

What do you do at Bitsight and when did you start? 

I started at Bitsight in May 2018.

My team and I process and record all of the company’s expenses, so all the money that goes out. For me, my role on the team is more on the corporate card side, so anything that is paid on the company credit cards, I record and process in our system. I started mid-April 2019.

What is your background and how did you get into finance?
Prior to this job, I was actually working in retail at CVS, but my degree was in accounting, so that’s how I went from retail to there. I was actually recommended by Chels

What do you do at Bitsight and when did you start?

I am on the technical research team and I manage the data breach team. We have about five people in Lisbon that record breaches that you see in the news and that we request through the Freedom of Information Act (FOIA). I approve their work, and I send FOIA requests to various attorney generals’ offices for breach notifications that they get. I do those requests myself, and the team records them into the Bitsight portal.

On June 9th, a Bitsight team participated in the annual Boston Pride parade for the first time. Boston Pride is a celebration of the city's LGBTQ community and its allies that brings thousands of marchers and spectators into the streets. The parade finishes with a festival at City Hall.

For the second year in a row, Bitsight gave its engineers, product managers, and data and research scientists the day off from normal work to make something cool. The hackathon day had all the typical stuff: awesome custom-designed t-shirts, pizza for lunch, and a demo day the next day. The only “requirement” for teams was that they produce a working prototype to demo. We wanted actual code (not great code, necessarily, but code), not just design mocks.

Over 15 years ago, Shaun McConnon, Bitsight’s former CEO and current Executive Chairman of the Board, became involved with giving back to the local Boston community. Shaun and his wife, Bonnie, sat on the Board for a Sudbury-based charity benefitting children with cancer, which was affiliated with the first Proton Beam at Massachusetts General Hospital (MGH). 

Want to know what it’s like to be an engineer at Bitsight? Check out this Q&A with a member of our engineering team to learn about his role as Team Lead, his experience, and more.

Want to know what it’s like to be an engineer at Bitsight? Check out this Q&A with a member of our engineering team to learn about his role as an engineering director, his experience, and more.

Here @Bitsight, we are committed to our mission to transform the understanding of cyber risk through the usage of Security Ratings. It’s pretty serious stuff and involves lots of inspiration and even more perspiration. BUT we are not just about work. It’s important to us to have balance — to be involved in the local community and also to have plenty of fun.